Fulfillment Policy I Terms & Conditions

Sanctuary Color Arts Studio

Effective Date: October 2, 2026

Welcome to Sanctuary Color Arts Studio! We're delighted to welcome you into our creative community.

These Terms & Conditions explain our policies for appointments, services, workshops, events, purchases, and communications. Please review them before booking an experience, registering for an event, or making a purchase.

By accessing our website, making a purchase, or completing a booking that requires acceptance of these Terms, you agree to the applicable provisions below.

1. About Sanctuary Color Arts Studio

Sanctuary Color Arts Studio is located in the heart of Downtown Camas, Washington. Our offerings include personalized color analysis, personal styling, visual coaching, creative workshops, Paint & Sip experiences, art and thoughtful gifts, Book Circle gatherings, live music, community events, and other creative experiences.

Our services, schedules, availability, and offerings may change over time.

Business Contact Information

Sanctuary Color Arts Studio
318 NE 5th Ave
Camas, WA 98607

Phone: (360) 860-8747
Email: [email protected]
Website: https://sanctuarycolorarts.com

2. Appointments, Workshops & Event Reservations

Some experiences require advance booking, registration, or payment. By registering, you agree to provide accurate contact information, select the correct appointment or event session, and review the details of your reservation. Reservations are subject to availability and any applicable capacity limits. For paid experiences, your reservation is confirmed only when the required payment has been successfully processed and a booking confirmation has been issued. Each event or service may have specific details regarding its duration, price, included materials, refreshments, and participation requirements. These details will be provided in the applicable listing or booking process. Please review your confirmation carefully and contact us promptly if anything appears incorrect.

3. Cancellation & Refund Policy

We understand that plans can change. We also reserve dedicated time, materials, and limited spaces for our guests, so advance notice is important.

Cancellations made at least 24 hours before the scheduled appointment or event start time are eligible for a refund of the amount paid for that reservation.

Cancellations made less than 24 hours before the scheduled start time are generally nonrefundable.

If you do not attend your scheduled appointment or event and have not canceled within the required timeframe, your reservation is considered a no-show and is generally nonrefundable. Refunds will ordinarily be returned to the original payment method. Processing times depend on the payment provider. We may make exceptions at management's discretion when circumstances warrant. Any exception is voluntary and does not change the general policy for future reservations. This policy is subject to applicable consumer protection laws and any clearly disclosed, lawful terms specific to an individual offering. To request a cancellation, please email [email protected].

4. Rescheduling Policy

Guests may request to reschedule an appointment or experience by contacting us at least 24 hours before the scheduled start time. Rescheduling is subject to availability and the nature of the service or event.

Some workshops and special events take place on a single date and may not have another session available. In those circumstances, an eligible guest may request a refund under our cancellation policy instead.

Requests made less than 24 hours before the scheduled start time may be declined, and the original reservation may be forfeited.

Management may approve exceptions when appropriate.

5. Late Arrivals

We want every guest to enjoy the full experience they reserved. Please arrive on time for your appointment, workshop, or event. A grace period of up to 15 minutes may be allowed.

If you arrive more than 15 minutes after your scheduled start time, Sanctuary Color Arts Studio may cancel your appointment or decline participation when the delay affects the experience, instructor, or other guests.

A missed or canceled reservation resulting from late arrival is generally nonrefundable. Management may make exceptions at its discretion, depending on the circumstances and availability. Late arrivals do not automatically extend the scheduled end time of an appointment or workshop.

6. Reservation Transfers

Reservations are made for the registered participant and are not transferable without prior approval from Sanctuary Color Arts Studio management. If you are unable to attend and would like another person to use your reservation, please contact us to request permission. We may approve a transfer when appropriate, including when a friend or family member can attend in your place. Approval is not automatic. Before attending, the replacement participant must provide the necessary registration information and acknowledge the applicable Terms & Conditions. An unapproved replacement participant may be refused admission.

To request a transfer, please email [email protected].

7. Paint & Sip Workshops, Art Classes & Creative Experiences

Our creative workshops are designed to offer an enjoyable, welcoming space to explore art, learn, and connect with others. Unless the event listing states otherwise, the workshop fee includes access to the materials and tools needed for the scheduled activity. Completed artwork belongs to the participant and may be taken home, unless a particular event clearly states otherwise. Items specifically included for participants to keep, such as a tote bag or canvas used for their completed artwork, are also theirs to take home. However, reusable studio tools and supplies remain the property of Sanctuary Color Arts Studio.

These include, but are not limited to:

- Paintbrushes and reusable palettes

- Shared paints, containers, and studio equipment

- Instructional tools and reusable workshop materials

- Other supplies not specifically identified as take-home items

The workshop fee covers the use of these materials during the experience, not their ownership.

Guests agree to use studio equipment responsibly, follow instructor guidance, and return reusable materials before leaving. Any included tea, chocolate, snacks, beverages, or refreshments will be identified in the specific event description. Guests should notify the studio in advance about food allergies or accessibility needs so available arrangements can be discussed.

8. Special Events, Live Music & Community Gatherings

Sanctuary Color Arts Studio hosts a variety of gatherings, including live music, community celebrations, collaborative workshops, and special events. Some events are complimentary, while others may require payment for admission, a curated art box, supplies, or participation in a particular activity.

Complimentary admission does not necessarily include paid workshops, merchandise, or optional experiences.

Prices and inclusions will be disclosed in the event listing or checkout process. Event schedules, performers, instructors, and activities may occasionally change. We will make reasonable efforts to communicate material changes to registered participants.

9. Color Analysis, Styling & Coaching

Sanctuary Color Arts Studio offers services that support personal expression, creativity, confidence, and individual exploration. These may include seasonal color analysis, wardrobe styling, grounding experiences, and visual coaching. Recommendations and observations are personalized and may involve subjective interpretation. Individual experiences and outcomes vary. We do not guarantee particular emotional, professional, financial, appearance-related, or other personal results. Grounding practices, visual coaching, and other wellness-oriented activities are educational or experiential in nature and are not substitutes for medical treatment, psychotherapy, or other licensed professional services. Some services have prerequisites or additional booking requirements. These will be communicated in the applicable service description or consultation process.

10. Purchases, Pricing & Payments

All website prices are displayed in U.S. dollars unless otherwise stated. We may require full payment at the time of booking or purchase. Payments are processed through third-party payment service providers. We do not control their independent processing times or policies. Any applicable taxes, delivery charges, or additional fees will be disclosed as required during checkout. We reserve the right to correct errors in product descriptions, pricing, availability, or other listing information, subject to applicable law. if an error affects a completed purchase, we will contact the customer to discuss the available resolution options.

Physical merchandise purchases may be subject to a separate return or exchange policy disclosed at the time of sale. The appointment cancellation policy above does not automatically govern returns of physical goods. Nothing in these Terms limits consumer rights that cannot be waived under applicable law.

11. Changes or Cancellations by Sanctuary Color Arts Studio

Occasionally, we may need to reschedule or cancel an appointment, workshop, or event because of illness, emergencies, staffing, weather, safety concerns, or other circumstances. We will make reasonable efforts to notify affected guests using the contact information provided during registration. If Sanctuary Color Arts Studio cancels a paid service or event and cannot provide the purchased experience or an alternative accepted by the customer, we will offer a refund for the canceled service. We appreciate your understanding when unexpected changes arise.

12. Studio Conduct & Right to Decline Service

Sanctuary Color Arts Studio is committed to maintaining a welcoming, respectful, and safe environment.

Guests are expected to treat staff, instructors, artists, and fellow participants with courtesy and respect.

We may decline a reservation, discontinue an experience, or ask someone to leave when reasonably necessary because of threatening or disruptive conduct, harassment, unsafe behavior, misuse of property, or other legitimate business or safety concerns. These decisions will be made in accordance with applicable laws, including laws prohibiting discrimination in places of public accommodation. Any applicable refund will be determined based on the circumstances and legal requirements.

13. Children & Minors

Participation requirements may vary depending on the activity. Some experiences may be intended for adults, while others may welcome children or families. Parents or legal guardians are responsible for confirming age requirements and ensuring appropriate supervision of minors. Please contact us before booking if you have questions about whether an experience is suitable for a child.

14. Photography & Video

We love celebrating creativity and community at Sanctuary Color Arts Studio. Photography or video recording may take place during certain events and workshops. Where legally required, we will obtain appropriate permission before using identifiable images or recordings of guests for promotional or advertising purposes. Participation in an event does not automatically grant permission for unrestricted commercial use of a guest's likeness. Please respect the privacy of others when photographing or recording inside the studio. Guests may contact us with questions or concerns about photography.

15. Personal Belongings, Materials & Safety

Guests are responsible for their personal belongings while visiting the studio. Please follow reasonable instructions when using paints, equipment, tools, or other materials. Participation in creative activities may involve ordinary risks, including spills, stains, or accidental damage to personal items. To the extent permitted by applicable law, Sanctuary Color Arts Studio is not responsible for losses caused by a guest's misuse of materials, failure to follow safety instructions, or circumstances beyond our reasonable control. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

16. SMS & Text Messaging Terms

Sanctuary Color Arts Studio SMS Messaging Program.

Sanctuary Color Arts Studio offers optional text messaging programs for customers and subscribers who provide the appropriate consent. Depending on the program selected, messages may include appointment confirmations, booking reminders, event registration updates, customer service communications, upcoming workshops, studio announcements, promotions, and special offers.

Marketing text messages are sent only when the recipient has provided the required marketing consent.

Consent to receive marketing text messages is not required to purchase goods or services.

Message frequency varies. Message and data rates may apply.

To opt out: Reply STOP to a message to unsubscribe from the applicable messaging program.

For assistance: Reply HELP, email [email protected], or call (360) 860-8747.

You may withdraw your consent at any time. We will honor valid opt-out requests as required by law.

Wireless carriers are not responsible for delayed or undelivered messages. We do not sell, rent, or share mobile phone numbers or SMS opt-in consent information with third parties or affiliates for their own marketing or promotional purposes. We may use service providers to help deliver messages and manage communications on our behalf, subject to appropriate protections. or information about how personal data is handled, please review our Privacy Policy: https://sanctuarycolorarts.com/privacy-policy

17. Email Communications

We may send emails relating to appointments, purchases, event registrations, and customer service inquiries. If you subscribe to marketing emails, we may also send occasional updates about studio events, workshops, services, products, and special offers. Marketing emails will include an appropriate way to unsubscribe. Unsubscribing from promotional emails does not necessarily prevent essential communications about an existing purchase or reservation.

18. Privacy & Personal Information

We value your privacy. Our Privacy Policy explains how personal information is collected, used, stored, and disclosed through our website and business operations.

Please review it here:

https://sanctuarycolorarts.com/privacy-policy

19. Website Content & Intellectual Property

Our website contains text, images, graphics, branding, and other creative materials that may be protected by copyright, trademark, and other intellectual property laws. Unless otherwise permitted, visitors may not reproduce, distribute, sell, or commercially exploit protected website content without authorization from the appropriate rights holder. You agree not to misuse our website, interfere with its operation, or attempt unauthorized access to its systems.

20. Updates to These Terms

We may update these Terms & Conditions to reflect changes in our services, business practices, or legal obligations. Revised terms will be posted on this page with an updated effective date. Changes will apply prospectively unless otherwise permitted by law. Existing paid reservations will remain subject to applicable consumer protections and any agreed terms that cannot lawfully be changed unilaterally.

21. Governing Law

These Terms & Conditions are governed by the laws of the State of Washington, United States, subject to applicable consumer protection laws and other mandatory legal requirements.

22. Contact Us

If you have questions about these Terms & Conditions, an appointment, event registration, purchase, or our communications, please contact us.

Sanctuary Color Arts Studio
318 NE 5th Ave
Camas, WA 98607

Phone: (360) 860-8747
Email: [email protected]
Website: https://sanctuarycolorarts.com

Thank you for being part of our Sanctuary community.

We look forward to welcoming you!