Privacy Policy

Sanctuary Color Arts Studio

Effective Date: October 2, 2026

Sanctuary Color Arts Studio (“Sanctuary,” “we,” “our,” or “us”) respects your privacy and is committed to handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, book an appointment, register for an event, purchase products or services, subscribe to our communications, contact us, or otherwise interact with our studio.

Website: https://sanctuarycolorarts.com

Studio Address: 318 NE 5th Ave, Camas, WA 98607

Phone: (360) 860-8747

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Sanctuary Color Arts Studio, we may collect the following information.

Personal and Contact Information

- First and last name

- Email address

- Telephone or mobile phone number

- Mailing or billing address, when applicable

- Information submitted through contact, inquiry, registration, or booking forms

- Communication preferences and consent records

Appointments, Events, and Purchases

- Appointment and reservation details

- Event registrations and attendance information

- Services or products purchased

- Transaction and payment-related information

- Relevant preferences or information you voluntarily provide to help us deliver a service

Payments may be processed by third-party payment providers. We do not need to store complete payment card details when those details are processed directly by an authorized payment provider.

Website and Technical Information

When you visit our website, we may automatically collect certain information, including:

- IP address

- Browser and device information

- Operating system

- Pages viewed and interactions with our website

- Referral sources

- Approximate geographic location derived from technical information

- Cookie identifiers and similar online identifiers

Communications

We may maintain records of emails, text messages, inquiries, customer service interactions, and other communications with our studio.

We may also collect information you voluntarily share through surveys, testimonials, reviews, or event registrations.

2. How We Use Your Information

We use personal information for legitimate business purposes, including to:

- Respond to inquiries and provide customer support

- Schedule, confirm, manage, and follow up on appointments

- Process event registrations and purchases

- Deliver our services and customer experiences

- Send requested information and service-related communications

- Send appointment reminders and important scheduling updates

- Send marketing emails or promotional text messages when appropriate consent has been obtained

- Share news about studio events, workshops, services, and special offers

- Personalize and improve our website and customer experience

- Understand website traffic and advertising performance

- Maintain business records and protect our website and systems

- Comply with applicable legal obligations

We use personal information only for purposes consistent with this Privacy Policy, applicable law, and the permissions you have provided.

3. Email Communications

If you subscribe to our newsletter, register for updates, or otherwise agree to receive promotional emails, we may send you information about Sanctuary Color Arts Studio, including upcoming events, workshops, new services, studio news, and special offers.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those messages or by contacting us.

Unsubscribing from marketing emails does not necessarily prevent us from sending essential transactional or service-related communications, such as booking confirmations or purchase information.

4. SMS and Text Messaging Privacy

Sanctuary Color Arts Studio may offer optional SMS communications to customers and individuals who have provided the appropriate consent.

Depending on the consent you provide, text messages may include:

Non-Marketing Messages

- Appointment confirmations and reminders

- Booking updates and scheduling changes

- Event registration confirmations and reminders

- Customer service responses

- Other information directly related to services you have requested

Marketing Messages

- Upcoming events and workshops

- Studio news and announcements

- New services and experiences

- Special offers and promotions

SMS Consent

We obtain consent before sending text messages when required by applicable law and messaging requirements.

Consent to receive marketing messages is separate from consent to receive non-marketing messages.

Providing a telephone number does not automatically constitute consent to receive promotional text messages.

Consent to receive marketing text messages is not a condition of purchasing products or services from Sanctuary Color Arts Studio.

Message Frequency and Charges

Message frequency may vary depending on your appointments, event registrations, inquiries, and communication preferences.

Message and data rates may apply. Your mobile carrier's messaging and data charges may apply to messages you send or receive.

How to Opt Out

You may opt out of SMS communications at any time by replying STOP to a text message from Sanctuary Color Arts Studio.

After an opt-out request is processed, you may receive a final confirmation message. We will then stop sending messages covered by that opt-out unless you provide new consent.

For assistance, reply HELP to a text message or contact Sanctuary Color Arts Studio at (360) 860-8747.

Mobile Information and SMS Consent Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or transfer mobile phone numbers or SMS opt-in consent to outside organizations for their independent

marketing or promotional campaigns.

We may use service providers to help operate and deliver our messaging services, subject to appropriate confidentiality, security, and data-handling requirements.

5. Cookies, Analytics, and Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to support website functionality, understand visitor behavior, measure performance, and improve our marketing.

These technologies may help us:

- Remember website preferences

- Understand how visitors interact with our pages

- Measure website traffic and conversions

- Identify technical issues

- Evaluate advertising effectiveness

- Show relevant advertisements where permitted

Some cookies are necessary for website functionality. Others may be used for analytics or advertising.

You may be able to manage cookies through your browser settings or through consent tools made available on our website.

Disabling certain cookies may affect some website features.

6. Google Ads and Google Analytics

We may use Google advertising and analytics services, including Google Ads, Google Analytics, and related measurement tools.

These services may use cookies and similar technologies to understand website visits, measure advertising conversions, and help us improve our advertising campaigns.

Where enabled and permitted, Google advertising features may also help us reach audiences who have previously interacted with our website.

Google may process information according to its own privacy practices and applicable settings.

For additional information, visit:

- Google Privacy Policy: https://policies.google.com/privacy

- Google Ads Settings: https://myadcenter.google.com/

7. Facebook, Instagram, and Meta Advertising

We may advertise Sanctuary Color Arts Studio through Facebook, Instagram, and other services operated by Meta.

Where enabled, we may use Meta advertising and measurement tools, such as the Meta Pixel, to understand website activity, evaluate campaign performance, and reach relevant audiences.

These technologies may collect information about interactions with our website, such as page visits or selected actions.

Meta processes information according to its own privacy practices.

For more information, visit:

https://www.facebook.com/privacy/policy/

You may also manage certain advertising preferences through your Facebook or Instagram account settings.

8. How We Disclose Information

We may disclose limited personal information to trusted service providers when reasonably necessary to operate our business.

These may include providers supporting:

- Website hosting and maintenance

- Customer relationship management and appointment scheduling

- Email and SMS delivery

- Payment processing

- Event registration

- Analytics and advertising measurement

- Customer support

- Business administration and security

We may also disclose information when required by law, to respond to lawful requests, protect legal rights, investigate suspected fraud, or address security concerns.

We may disclose non-SMS-related website interaction information to advertising and analytics providers as described in this Privacy Policy, subject to applicable privacy requirements and user choices.

Our SMS non-sharing commitment remains applicable: Mobile information and text messaging opt-in consent are not disclosed to third parties or affiliates for their independent marketing or promotional purposes.

9. Third-Party Websites and Services

Our website may contain links to external websites, social media platforms, booking tools, or other third-party services.

These services may have their own privacy policies and data-handling practices.

Sanctuary Color Arts Studio is not responsible for the privacy practices of websites or services that we do not control.

We encourage you to review the privacy policies of any third-party services you choose to use.

10. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or digital platform can be guaranteed to be completely secure.

We encourage visitors to use appropriate precautions when sharing personal information online.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

- Provide requested services

- Maintain customer and transaction records

- Manage appointments and communications

- Honor communication preferences and opt-out requests

- Meet legal, accounting, and business obligations

- Resolve disputes and protect our legitimate interests

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer needed, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable requirements.

12. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including the ability to:

- Request access to personal information we maintain about you

- Request correction of inaccurate information

- Request deletion of certain personal information

- Withdraw consent for optional communications

- Unsubscribe from promotional emails

- Opt out of SMS messages

- Manage certain cookie or advertising preferences

Some requests may be subject to legal exceptions or verification requirements.

To submit a privacy-related request, please contact us using the information provided at the end of this Policy. We will review and respond to requests in accordance with applicable law.

13. Children's Privacy

Our website and general marketing communications are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental consent where required by law. If we become aware that we have collected such information improperly, we will take appropriate steps to address it. Parents or guardians who have concerns may contact us using the information below.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements. When we make changes, we will update the effective date at the top of this page. We encourage visitors to review this Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or our communications practices, please contact:

Sanctuary Color Arts Studio

318 NE 5th Ave

Camas, WA 98607

Phone: (360) 860-8747

Website: https://sanctuarycolorarts.com

Email: [email protected]